Campus Connection Help for Faculty & Advisors

FACULTY HOLDS & SERVICE INDICATORS (PLACING/RELEASING)


Viewing Service Indicators
  • Go to: Self Service > Advisor Center > My Advisees
  • A list of student advisees will appear
  • Click on "View Student Details" for a selected student

View of Advisee Roster table which lists each student advisee's I.D. number, a link to the student's photo, student name, and View Student Details link highlighted.

  • Then, click on "General Info" in the navigation tabs to view any holds or service indicators assigned to that student

View of Advisee General Info screen's navigation tab menu as it appears on the top of the screen.


Releasing Holds
  • Select a student from the "Advisee Roster" and click on the "View Student Details" link
  • Click on the "General Info" tab
  • If a student has a hold, it will appear under the "Service Indicators" heading

  • Click on the green [Edit Service Indicators] button to view additional information about the service indicator

View of Service Indicators section that shows an active Advisor Hold-Probation service indicator with the Edit Service Indicators button highlighted.

  • Click on the appropriate Advisor hold (ADV or ADP)

View of Edit Service Indicators screen with the link to view the Advisor Hold details highlighted.

  • Click the [Release] buttonto remove the hold

View of service indicator details screen with the Release button highlighted.

  • Click the [Save] or [OK] button to save the changes

Placing Holds
  • Select a student from the "Advisee Roster" and click on the "View Student Details" link
  • Click on the "General Info" tab
  • Click on the green [Edit Service Indicators] button to add a service indicator

View of Service Indicators section that shows an active Advisor Hold-Probation service indicator with the Edit Service Indicators button highlighted.

  • Click on the "Add Service Indicator" link either above or below the "Service Indicator Summary" frame

View of the service indicators summary screen with the Add Service Indicator link highlighted.

  • Enter "ADV" (Advisor Hold) into the "Service Indicator Code" field
  • Enter "NENR" (No Enrollment) into the "Service Indicator Reason Code" field
  • Enter "Start Term" and "Start Date" into the "Effective Period" fields

View of service indicator details screen with Service Indicator Code, Service Indicator Reason Code, Start Term, and Start Date fields highlighted.

  • Click the [Save] or [OK] button to save the changes

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